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ANSWERS TO YOUR QUESTIONS

Shopping Information

WHERE CAN I FIND IGUANEYE IN AUSTRALIA?
Currently iGUANEYE is only available online through our website. We do however also present iGUANEYE at various beach & street markets around Sydney and the Northern Beaches. We recommend joining our subscriber list here. Subscribe or contact us via our Facebook or Instagram pages to keep up to date with developments, sales and news.
HOW LONG DOES DELIVERY TAKE FOR ONLINE ORDER?
Our delivery time is between three and seven working days within Australia. Please allow for up to 10 days for delivery to New Zealand.
WHAT MATERIALS ARE IGUANEYE MADE FROM?
The outer shell is an elastomer that is 100% recyclable. The insole has a cork base, which is provided with 1% latex and has a leather cover on the top. We also offer a synthetic suede alternative to the leather cover.
I AM UNSURE OF MY SIZE. IS THERE ANY HELP HERE?
Information on size selection can be found on the Size Chart Page.
I ALREADY OWN A PAIR OF IGUANEYE AND WOULD LIKE TO ORDER A SECOND PAIR. WHERE CAN I FIND MY SIZE IN THE SHOE?
The size information is on the inside layer of the sole and shoe. Just separate the two and it will be easily visible.
THE COLOUR/ SIZE I WANT IS SOLD OUT RIGHT NOW. WHAT CAN I DO?
The easiest way is to pre-order by continuing the usual shopping process. Otherwise, please write to us directly at hello@iguaneye.com.au and we’ll take care of it for you.
THE PAIR OF IGUANEYE I ORDERED DOES NOT FIT ME. WHAT CAN I DO?
Should you wish to simply exchange the size, please contact us directly at  hello@iguaneye.com.au with a completed Exchange Form. The size can be exchanged free of charge as soon as you send us the other pair back in its original packaging.
I THINK THE PRODUCT IS GREAT AND I THINK IT WOULD FIT IN MY SHOP. WHO CAN I TALK TO?
Exciting news! We would love to chat. Please send an email to  hello@iguaneye.com.au with your details and a brief description of your shop. We will contact you directly!
DO YOU ALSO DELIVER OUTSIDE OF AUSTRALIA?
We currently only deliver within Australia and to New Zealand. Additional international orders can be placed directly through our global site at https://www.iguaneye.com/ .
If you have any further questions, just send us an email to  hello@iguaneye.com.au .

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