ANSWERS TO YOUR QUESTIONS

WHERE CAN I FIND IGUANEYE IN AUSTRALIA?

Currently iGUANEYE is only available online through our website. We are in the process of finding the right retail partners to align ourselves with around Australia and soon New Zealand. We also present iGUANEYE at various beach & street markets around Sydney and the Northern Beaches in the Summer. Subscribe to our mailing list and follow us on our Facebook or Instagram pages to keep up to date with developments, promotions and news.

HOW LONG DOES DELIVERY TAKE FOR ONLINE ORDER?

Currently delivery time is taking between three and five working days within Australia. Please allow for up to 7 days for delivery to New Zealand.

WHAT MATERIALS ARE IGUANEYE MADE FROM?

Main bodies (both for Freshoes and Jungle) : a specifically formulated TPE (thermoplastic elastomer). These parts are injected into custom made molds. This allows the iGUANEYEs to get their unique organic design: one piece construction where no glue or seams are needed. This makes these parts very easy to recycle, you can throw them in your plastic recycling container at the end of their life.
-Suede leather insoles : 98% cork + 2% latex, covered with suede leather (also comes in a vegan version). Handmade in Portugal using an innovative technology. A micro-net incorporated into the sole at the moulding stage allows the cork to take various shapes and to support distortions.
-Vegan insoles : same construction as the suede leather insoles but a synthetic suede replaces the leather.
-Waterproof insoles : EVA foam grid covered with a coolmax mesh.
-Lux soles : 65% cork + 35% latex, covered with suede leather. A thin rubber outsole provides good resistance to abrasion.
-Light soles : medium density EVA foam 

I AM UNSURE OF MY SIZE. IS THERE ANY HELP HERE?

Information on size selection can be found on the Size Chart Page.

I ALREADY OWN A PAIR OF IGUANEYE AND WOULD LIKE TO ORDER A SECOND PAIR. WHERE CAN I FIND MY SIZE IN THE SHOE?

The size information is on the inside layer of the sole and shoe. Just separate the two and it will be easily visible.

THE COLOUR/ SIZE I WANT IS SOLD OUT RIGHT NOW. WHAT CAN I DO?

The easiest way is to pre-order by continuing the usual shopping process. Otherwise, please write to us directly at hello@iguaneye.com.au and we’ll take care of it for you.

THE PAIR OF IGUANEYE I ORDERED DOES NOT FIT ME. WHAT CAN I DO?

Should you wish to simply exchange the size, please contact us directly at  hello@iguaneye.com.au . The size can be exchanged free of charge as soon as you send us the other pair back in its original packaging.

I THINK THE PRODUCT IS GREAT AND I THINK IT WOULD FIT IN MY SHOP. WHO CAN I TALK TO?

Exciting news! We would love to chat. Please send an email to  hello@iguaneye.com.au with your details and a brief description of your shop. We will contact you directly!

DO YOU ALSO DELIVER OUTSIDE OF AUSTRALIA?

We currently only deliver within Australia and to New Zealand. Additional international orders can be placed directly through our global site at https://www.iguaneye.com/ .

If you have any further questions, just send us an email to  hello@iguaneye.com.au .